+48 888588167 (11-17)
INTERNATIONAL DELIVERY AND RETURNS.
We are shipping to EU addresses only.
We use of international shipping services such as DHL International, DPD, GLS, Royal Mail (UK).
We ship within 2-4 business days of payment, usually sooner.
Standard international shipping takes between 3-5 business days from day of dispatch. Standard shipping to Germany and Poland takes between 1-2 business days from day of dispatch. However, in some cases the delivery may be slightly delayed due to unforeseen circumstances. Feel free to contact us anytime to ask for a status update on delivery - we always get back to you as quickly as possible. If the delivery is delayed, we give you the option to cancel your order and receive full refund for the item if you prefer.
We cannot ship to the some areas, ex. Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Highlands, Scottish Islands, Northern Ireland. In case we receive an order from the above areas, we will still attempt to deliver but cannot guarantee our usual delivery time.
You can track your order by using the tracking number that you're receiving. Please allow up to 24 hours for order processing. If
you have a problem tracking your order or have not received your item, please contact us before opening a request and we will reply to your query within 24 hours.
We accept PayPal. This is the most secure method to make payments for products or services online. Payments to bank account is possible too.
Refunds are available for returned items. We accept returns within 30 days from the date you receive your item. If you do have a concern or want to return an item please contact us.
The buyer is responsible for return postage costs. In justified cases, we provide a return label or a refund for return postage costs.
Returned items should be directed to:
Marta Bista / 016 23,
Waddon Park Avenue,
CR0 4LW London
BARTSELL c/o Eurohermes,
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